The Three Domains of Mastery
Mastered separately. Delivered as a whole.
Each of the domains is essential to an exceptional experience.
At Shift, we focus attention and practice skills in each of the Three Domains of Mastery™.
Own the Content – Be credible and knowledgeable; share experience and expertise; know the design and flow; prepare your questions; plan your transitions; value the context and culture; be accountable for the learning outcomes.
Manage the Room – Be thoughtful about preparing the space; make effective use of the available tools; be attuned to the energy in the room; guide the participants’ behaviour; deal with awkward situations graciously.
Animate the Experience – Bring the learning experience to life; engage the participants, get them involved; focus on relevance and keep it practical; share real stories and practice with real examples.
Outstanding facilitators have honed their skills in each of these distinct areas. Discover what it takes to master all three.